Root Cause Analysis Training in the UK, Mainland Europe and Sub-Saharan Africa
Root Cause Analysis (RCA) uses logic to analyze the cause-and-effect relationships of an event. Root cause analysis is performed to find solutions that ensure undesirable events do not happen again
You can use Sologic to solve any problem. Most problems do not have a single right solution; only good, better or best solutions, depending on the situation. We solve problems from the moment we wake up until we fall asleep at night. For example:
I am hungry. What should I eat for breakfast? I need to get to work. Which route should I take and how should I get there? I need to get dressed. What clothing should I choose?These are simple examples that demonstrate how problems don't necessarily have correct answers. Most organizations use Sologic to analyze and investigate significant problems, such as: WE HAD AN ACCIDENT TODAY THAT SENT AN EMPLOYEE TO THE HOSPITAL. What can I do to make sure this kind of accident doesn't happen again? How can I make our work environment safer? OUR CUSTOMER DISCOVERED A QUALITY DEFECT. How can I make sure that we find defects before parts are shipped? How can I eliminate the source of the defect? TODAY AN EVENT CAUSED THE POWER PLANT TO GO OFFLINE. How do I increase the reliability of critical plant components? How can I maximize uptime? WE RELEASED A SMALL AMOUNT OF CHLORINE GAS YESTERDAY, BUT IT COULD HAVE BEEN MUCH LARGER. How do we prevent this specific incident from happening again? How can we make our facility safer for employees and our neighbors in the community? A KEY EMPLOYEE LEFT OUR COMPANY TODAY. Why did the employee quit? What can we do to increase our retention rate? OUR CUSTOMER SERVICE DEPARTMENT IS OVERLOADED. How can we solve individual customer complaints? How can we maintain a higher overall service level? Problems present themselves as independent incidents, but they are usually part of a broader, systemic deficiency. For instance, a single accident contributes to the overall injury rate, involving several injuries over a period of time. These are only a few examples of the problems that can be analyzed with the Sologic method of root cause analysis
Finished a two day course on RCA (Root Cause Analysis ) facilitated by Suzanne Crouch of Sologic
Quality Assurance Manager
G R Carr
Sologic has offices around the world staffed with experienced trainers, facilitators and investigators who deliver in multiple languages. See our international office directory.