Root Cause Analysis Training in the UK, Mainland Europe and Sub-Saharan Africa
We know that people not only can but will make mistakes. Sometimes these mistakes hurt others or cause harm to the company. Organisations that are aware of this may well try to catch these errors before they become critical. If they do become critical, they may seek to be able to stop or reduce any negative outcome. How can they achieve this?
We had worked the team over three analysis days, over a period of 3 weeks, on an issue that had proven to be extremely complex and wide ranging (we reached 263 causes). This had been a big investment for the organisation, as the problem had caused them a significant amount of ‘pain’. So I could have been concerned, as we drew to close, to hear one of the team members say, “A lot of this we knew, we just had not got it out in the open”
Learn how a leading aviation manufacturing company utilised RCA to eliminate costly quality escapes, bring their corrective action system under control, improve relationships and communication with key suppliers, and gain quick and confident approval from regulators.