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Root Cause Analysis Case Studies

The Sologic methodology, services and software are founded on over 20 years working with customers globally across all sectors and disciplines.

Read these case studies and you can learn how Sologic facilitators have worked with organisations using the Root Cause Analysis process to engage employees, solve problems, reduce costs, standardise practices, innovate and ultimately gain competitive advantage.

Contact us for more information, would like to talk with a Sologic facitator or if you wish to speak with a Sologic customer working in your sector or discipline.

Aviation Manufacturing Company Used RCA to Improve Quality in the Supply Chain

Learn how a leading aviation manufacturing company utilised RCA to eliminate costly quality escapes, bring their corrective action system under control, improve relationships and communication with key suppliers, and gain quick and confident approval from regulators.

Leading Aviation and Aerospace Company Used RCA to Improve Enterprise (IT) Problem Management

Learn how this company, a trailblazer in applying RCA to IT, consistently improved IT service management -- as well as manufacturing capability, reliability and quality -- among its world-wide business units, suppliers and customers.

Telecommunications Company Used RCA to Enhance Capabilities of the Business Analyst's Role

This telecommunications company used RCA to maintain and increase internal confidence in the way IT Business Analysts solve complex organisational problems, and improve confidence in IT systems and decision-making.

RCA Program Development Workshop Helps Helena Industries Achieve Goals by Building Program Foundation

Helena Industries chose to kick off implementation of its root cause analysis program by laying a solid foundation, which helps the organisation focus on practical application of total program development, change management and organisational development.

Sologic Helps Holcim Utilise E-learning to Boost Skills and Save Money

Holcim partnered with the Sologic team to design and utilise a “blended” training solution that combined e-learning with virtual meetings and mentoring to achieve its training goals.

Helping International Beverage Producer Understand and Fix Costly System-Wide Problems

One of the world's largest beverage producers thought it had one small problem at one plant with one conveyor belt, but when the problem started popping up at other sites, the company realised the problem was more widespread. With the help of the Sologic team and Chemir Analytical Services, the company found the source of the systemic problem, and saved millions of dollars in down time and lost product.

Southern California Edison Works with Sologic Team to Significantly Reduce OSHA Recordables

Southern California Edison Operations Support Organisational Unit recognised an opportunity to reduce OSHA recordable injuries and risk by solving and preventing recurrence of injuries, and improving the safety culture. SCE called in the Sologic team (formerly Apollo Associated Services) to provide counsel on building the root cause analysis (RCA) program, to begin conducting RCAs as the department was being staffed, and to provide RCA training to new team members.

Sologic Helps WEB Aruba Prevent Customer Complaints Resulting from Billing and Customer Service System Outages

When customers were not able to pay their bills due to a CIS outage, customers complained and WEB Aruba's management was understandably concerned. WEB Aruba called in a Sologic investigator to help facilitate a root cause analysis team, including members of the IT department and an ERP representative. The investigation identified previously unknown technology and cultural issues, along with solutions designed not only to prevent the same problem from recurring, but to have a broader positive impact on the business.

Sologic Root Cause Analysis Investigation Pinpoints Reasons for Leaks in Newly Installed Pipe

After over three miles of pipeline was installed, testing revealed most couplings were leaking. Using the Sologic root cause analysis process and Causelink software, the RCA team identified solutions that resulted in a leak rate of less than two percent.

Upcoming
training courses

RCA Analyst Level 1
09 – 10 Nov
Hotel Den Haag-Nootdorp
RCA Analyst Level 1
14 – 15 Nov
Jury's Inn, Union Square
RCA Analyst Level 1
16 – 17 Nov
Hethel Engineering Centre

Very professional and a first class performance.

Quality manager
G R Carr

Sologic® Offices
& Staff Worldwide

Sologic has offices around the world staffed with experienced trainers, facilitators and investigators who deliver in multiple languages. See our international office directory.

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